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Estate Agents in Aberdeen
Northwood - Aberdeen Sales

Northwood - Aberdeen Sales

3.9

167 reviews

Opens tomorrow at 9:30am

207 - 211 Rosemount Place, Aberdeen, AB25 2XS

Dedicated service from Laura, owner of Northwood, and the sales team taking you and the buyer through the sales process from start to finish No marketing fees payable upfront – our commitment to you that we have every intention of selling your home as quickly as possible We know your property and location inside out and are best placed to sell the property to a prospective buyer Established letting and estate agent in the Aberdeen and Aberdeenshire market with an excellent reputation

Opening hours

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 10:30am - 5:00pm
Friday 9:30am - 4:00pm
Saturday Closed
Sunday Closed

View all details

Accreditations

Northwood - Aberdeen Sales Reviews (167)

Have you used this agent?

F CYRIAC

Contacted Nothwood to rent a property, Viewed the property submitted an application, chased them with three emails never had a response to the emails, Phoned them few time always you hear different feedback. Not sure how landlords relay them on renting their properties.Very Poor customer service. Wouldn't recommend to anyone.... Read more

10th Jun 2024 (7 days ago)

M Biesheuvel

I can't recommend Northwood highly enough! They recently helped me sell my house, and the entire process was incredibly smooth and efficient. Thanks in particular to Ali Clark, who went above and beyond with her professionalism, prompt communication, and valuable advice.... Read more

5th Jun 2024 (12 days ago)

S Macpherson

Would highly recommend Northwood. We decided to go with Northwood after being impressed with our initial meeting with Laura. Ali was then excellent throughout the selling process and was easily contactable and always got back to us very quickly. We had 3 viewings and 3 offers within a week of our listing going live and we were supported through the whole process.... Read more

31st May 2024 (17 days ago)

V Okereke

The entire team at Northwood Aberdeen is highly professional and committed to providing excellent service. I highly recommend Northwood Aberdeen for their top-notch service, and I especially want to recognise Nicola Walker for her exceptional support and professionalism. Thank you, Northwood Aberdeen and Nicola, for making renting such a positive experience!... Read more

29th May 2024 (19 days ago)

M markus

The worse letting agency ever They are understaffed, not able to follow your apartment properly, especially in case of demanding tenants , and they try to charge landlords with expensive unnecessary works.... Read more

24th May 2024 (24 days ago)

W mahoon

Been using northwood Aberdeen now something Like 6 years as a landlord. I don't know what changed around 2-3 years ago at a guess at northwood but there was a drastic change for the better in the service provided. In the past payments would constantly be late although the Tennant had paid, replies to emails would take a week to come back and some generally poor service, however over the last years I cannot fault them at all and literally everything improved in a massive way never missed a payment on time, basically instant email replies and genuinely very helpful Pete... Read more

22nd May 2024 (26 days ago)

O Bolajoko

AVOID NORTHWOOD ABERDEEN AT ALL COST!!! Our 18-month experience with Northwood Aberdeen was awful beyond words can describe. As new international students who arrived in the UK in January 2022, my spouse and I were desperate to find accommodation and settled for an old, poorly insulated apartment managed by Northwood. Initially, Northwood was responsive to our inquiries, which is why I gave them two stars, but the subsequent experiences were terrible. Our troubles began when we discovered a crack in the kitchen window. After reporting it, Northwood concluded we caused the crack by installing an adhesive blind, demanding we pay over £200 for a new window. Despite our explanations and the contractor’s confirmation that the blind couldn't have caused the crack, Northwood remained adamant. Things worsened when we sought to move to a larger Northwood property, a 2-bedroom bungalow nearby. The viewing was unprofessional; the agent was preoccupied and dismissive. Despite this, we applied, providing comprehensive documentation, including my husband's payslips and a reference from his manager. I also provided my upcoming employment details and a reference from my future manager. Surprisingly, Northwood insisted we needed a guarantor, despite our clear financial capacity and rental history. Reluctantly, we provided one, but then they absurdly requested a landlord reference from themselves, delaying our application because our property manager was on leave. After repeated follow-ups, we were finally informed the apartment was rented to someone else, indicating Northwood’s apparent unwillingness to rent to us. As we searched for other apartments, we faced more issues. We needed a landlord reference from Northwood for a new application with another agency. Northwood refused unless we gave a one-month notice to vacate, even though we were only in the application stage. This seemed like targeted discrimination against us as immigrants. Forced to comply, we eventually secured a new apartment elsewhere, without needing a guarantor. Before leaving, we hired a cleaning company and documented the apartment’s condition, which had normal wear and tear. The only significant damage was a fire-grazed kitchen hob. Northwood had 31 business days to dispute our deposit but waited until the last moment to claim the entire £495 deposit and demanded an additional £200 for damages and cleaning. This unprofessional behavior was rightly timed by the property manager the night before his three-week leave commenced leaving us without anyone to clarify our doubts. We provided evidence of the apartment’s condition and the mould issue, which Northwood had ignored, but they rejected all our proof. We took responsibility for the damaged hob and made a reasonable offer through Deposit Scotland. After months of silence and deadlines passing, Northwood eventually claimed the entire deposit, suggesting they were doing us a favour by not asking for more. Our prolonged struggle with Northwood was exhausting and felt deeply discriminatory. This detailed account aims to warn potential renters. Northwood Aberdeen seems to prioritize landlords and lacks respect for tenants, responding to emails at odd hours and openly discriminating without accountability. Now, living in a new apartment managed by a different agent, the stark difference in treatment is clear.... Read more

18th May 2024 (30 days ago)

A McGuire

Had a great experience with Northwood, They sold our house with in two weeks. The set up was very quick and very professional, excellent web presentation, photography and description and great communication. That sells houses!! Special thanks to Ali Clark great job.... Read more

13th May 2024 (5 weeks ago)

P Ihaza

Sadly I've had to edit this review downwards because after leaving the property we were charged £250 for "professional cleaning" despite no damages or repairs! That's ridiculous and a rip off.... Read more

12th May 2024 (5 weeks ago)

R Grant

Absolutely brilliant service from Ali Clark. From start to finish, nothing but attentive to any queries or requests. Ali had managed to find a buyer Immediately and managed to meet my expectations on first offering. If your selling or buying in Aberdeen area, I would highly recommend Ali Clark with Northwood. Thanks Again!... Read more

24th Apr 2024 (8 weeks ago)

A Wilson-Doyle

Outstanding experience of selling property from Northwood Aberdeen After meeting several agents, with a view to selling our Aberdeen property, we choose Northwood in Aberdeen. Immediately, we were put at ease by their friendly professional manner. We found they provided exceptional customer service and in particular Branch Manager Ali Clark, who surpassed our expectations. Northwood actively promoted our property and invaluable feedback was given after each viewing, enabling us to address any minor points raised by potential buyers. All buyer and seller queries were handled very promptly. I would highly recommend Northwood Aberdeen for marketing and selling your property.... Read more

22nd Apr 2024 (8 weeks ago)

Anonymous Homeseller

I cannot rate the service I received from Northwood highly enough. With logistical difficulties they made the whole process as easy as possible for me. From my initial dealings with Laura on the valuation to the fantastic communication and overall dealings with Ali I cannot speak highly enough about the service I got. So much so that I wanted to thank Ali in person on my final 560 mile journey to clear the house.... Read more

11th Apr 2024 (10 weeks ago)

R K

I can't thank Northwood enough for their tireless services helping me manage my apartment over the years and finally selling it. Their guaranteed rent program worked great for my purposes and worked very smoothly for years without issue. Ali Clark was my contact at the agency and was always on hand responding to my emails promptly, and was absolutely tireless when it came to resolving roofing issues and building work whenever it needed to be done, I honestly don't know what I would have done without her help. I have no hesitation recommending Northwood's services.... Read more

11th Apr 2024 (10 weeks ago)

L leona14188@hotmail.co.uk

Recommend Ali at Northwood should you need to sell your home in future... Read more

4th Apr 2024 (11 weeks ago)

K Gunn

Northwood have proved themselves to be an outstanding letting agent, responding quickly to all requirements I’ve had throughout our tenancy. The maintenance system is easy to use and Scott would always follow up to check works had been carried out. I’d highly recommend Northwood to manage a property and as a letting agent. By far the best I have dealt with . Thank you Scott!... Read more

29th Mar 2024 (11 weeks ago)

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